The check-in app hotel guests have been waiting for

Challenge
The challenge was to create a mobile app for hotel guests that would streamline the check-in process and improve their overall experience.
Approach
The team at Design People approached this challenge by conducting research and gathering feedback from hotel guests to determine their needs and preferences. They then designed and developed a user-friendly app that incorporated these insights.
Result
The AeroGuest app received positive feedback from hotel guests using the platform. The app improved the check-in process and overall experience for hotel guests, leading to increased customer satisfaction.
“We have been so lucky to collaborate with design-people on our customer experience. At AeroGuest we were mainly a small crew of developers to start with, and we had little time to spend on exploring the customer journey. Teaming up with design-people has given our product a much higher success-rate among its users.”
AeroGuest is a start-up that provides a digital platform for the global hotel business. What does it take to reach ambitious growth goals for a disruptive hotel service? Early 2017 the CEO Martin Sponholtz joined forces with design-people to provide a winning customer experiences for AeroGuest.

