Which valuable services, based on machine data, can help ensure optimal production conditions and improve workflows for operators of Ellepot machines?
Design people worked to understand the needs of the users for the new solution. These insights were conducted through user interviews, observations, and lastly mapped out in a stakeholder workshop, creating the foundation for the concept.
Ellepot live is a connected IoT experience, that visually comes to life through a mobile and desktop app. Providing valuable services when needed, the solution makes it easier to order supplies, keep track of production, and troubleshoot problems.