Epoke, a leading producer of winter road maintenance equipment, faced the challenge that their existing HMI panel had become outdated. Design-People were asked to help them develop a new HMI based on new technology – a new platform there should secure Epoke as the preferred partner among customers and users.
We conducted thorough research to understand the needs of Epoke’s customers, followed the users on their nightly work, observed and interviewed them to understand how to improve the UI for a better user experience. Different display technologies were considered and graphic styles, animations and UX flows were created and tested to enhance the overall user experience for the end users.
The result became the highly successful HMI controller EpoMaster – an intuitive and graphic clear soft-key solution, that has received positive feedback from users for its user-friendly design and informative content. The HMI helped Epoke increase customer engagement, enhancing its brand recognition and making it a valuable tool for its business.